Need To Knows
Results-driven professional bringing innovation and quality to the forefront of all work. Natural communicator with exceptional skills in managing customer relationships, problem- solving and supporting team operations.
MY FUEL: Dependability. Creativity. Compassion.
05/2022 to current
· Updates website and social media pages with well-coordinated communications aimed at conveying information, generating interest and mitigating negative press.
· Develops marketing content such as blogs, promotional materials and advertisements for social media.
· Planning, developing, implementing and managing campaign strategies for all social media accounts.
02/2021 to 05/2022
Social Media Manager
· Developed marketing content such as promotional materials and advertisements for social media.
· Monitored online presence of company's brand to engage with users and strengthen customer relationships.
· Analyzed and reported social media and online marketing campaign results.
08/2020 to 05/ 2022
· Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
· Directed incoming calls to internal personnel and departments, routing to best-qualified department.
08/2019 to 05/2022
Taylor University, Upland, IN
Bachelor of Arts, Public Relations
Major GPA: 3.93